Bags, shoes, belts, accessories and RTW made from fine, untreated leather and interesting textile designs truly make ‘Liebeskind Berlin’ one of the most sought-after fashion brands of today. With a focus on ‘leather’ and a sense of extraordinary styling popularized ‘Liebeskind Berlin’ and is now building in phenomenal position in the global marketplace. ‘Liebeskind Berlin’ continues to go above and beyond expectations and the global footprint is not only expanding new markets but also determined they were in need of a strong partner to reach more of their international customers. Within a 2 month period, the Liebeskind USA online shop was implement with support of Hellmann eCommerce.

Hellmann eCommerce provides Liebeskind USA an extensive eCommerce Fulfillment Service. For optimization, the B2C-Fulfillment warehouse is located together with the B2B warehouse in Los Angeles, CA. The orders are picked, packed and shipped all over the United States. All IT processes are directly controlled by the Middleware of Hellmann eCommerce. Together with Demandware shop platform and the Liebeskind ERP system, the warehousing management system and the parcel carriers have been seamlessly integrated through this Middleware.

In addition to this, Liebeskind USA uses the Customer Service Tool of Hellmann eCommerce, where all important information about customer orders and delivery status are documented on a “As ready” basis. The accounts receivable management of the B2C Business is also provided by Hellmann eCommerce to further the online expansion projects that are currently in process.

About Hellmann eCommerce

Complex requirements in a dynamic e-commerce market - this requires a strong and competent partner. As a part of Hellmann Worldwide Logistics, Hellmann eCommerce offers professional solutions for all e-business areas – from online shops to high-performance middleware, payment solutions and customer care as well as global and scalable warehousing. We also realize multi-channel strategies and link the desired sales channels.